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What is Behavioral Safety?
Terry McSween
Quality Safety Edge
Behavioral safety, or what is
sometimes referred to as behavior-based safety, is simply the use
of behavioral psychology to promote safety at work and at home.
Behavioral safety typically involves creating a systematic,
ongoing process that clearly defines a finite set of behaviors
that reduce the risk of injury within an organization, collects
data on the frequency and consistency of those behaviors, and then
ensures feedback and reinforcement to ensure support of those
behaviors. In a behavioral process, employees usually conduct
observations and provide feedback on safety practices within their
work areas. These observations provide data that is used as the
basis for recognition, problem-solving, and continuous
improvement.
Behavioral safety grew out of the early work done by early
pioneers who were applying behavioral principles in organizations.
In the late ’60’s and early ’70’s, Aubrey
Daniels, Wanda Myers,
and others were working with organizations applying behavioral
concepts to improve performance in what Aubrey would later term
performance management, work that grew out of the pioneering work
done by Ed Feeney at Emery Air Freight. The pioneering safety
research done by Judy Komacki and Beth
Sulzer-Azaroff in the late
‘70s provided the basic technology that was developed and refined
by Tom Krause and his associates who were working with back
injuries and developed their process as a preventative
intervention.
Today’s behavioral safety initiatives also draw heavily on the
traditions of TQM and organizational development, involving
employees in conducting observations within their work areas and
in teams that analyzed the observation data and develop action
plans targeting improvements in safe practices.
Most organizations charter a Design Team to take responsibility
for planning and implementing behavioral safety. The Design Team
is typically made up primarily of eight to ten wage roll
employees, with a representative from both supervision and the
safety department. This Design Team typically completes five steps
in the implementation process:
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Design the observation and coaching process
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Plan how the data will be used
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Plan recognition and celebrations to support the process
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Plan the training and kick-off process
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Plan for maintaining the process
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