ABC Analysis; Tips and Techniques

Friday • 9:30 AM - 10:30 AM • Location: Ryman Studio F


Terry E. McSween, Ph.D.
President & CEO
Quality Safety Edge

Tom Werner, MA
Senior Consultant
Quality Safety Edge

The ABC analysis is a common tool for analyzing factors that cause and influence specific behaviors. Tom Gilbert proposed a six-cell model for conducting ABC analyses. The framework provides a specific set of questions related to each cell that addresses personal and environmental factors. The resulting analysis can provide effective guidance to safety teams developing action plans to better support safe behavior. The framework will be used as the basis for discussing a case study of a near miss.

Learning Outcomes:

  1. Participants will be able to explain each of the boxes in Tom Gilberts performance engineering model.
  2. Participants will be able to use Gilbert's performance engineering model to analyze incidents and close calls in their workplace.
  3. Participants will be able to explain how Gilbert's performance engineering model helps develop action plans that go beyond training and counseling, when addressing close calls and incidents in the workplace.

Dr. Terry E. McSween is President and CEO of Quality Safety Edge, an organization that helps improve business success and profitability through behavioral safety and safety leadership. Dr. McSween has received numerous awards for his work in safety improvement. He received the 2009 Lifetime Achievement and 2001 Significant Contribution awards from the Organizational Behavior Network. The American Society of Safety Engineers awarded him the Johnson & Higgins Scrivener Award for the outstanding technical article on safety. His book, The Values-Based Safety Process, second edition, was published in 2003 by John Wiley & Sons of New York, NY.

Tom Werner is a Senior Consultant at Quality Safety Edge. Tom has over 30 years’ experience as a consultant improving safety and performance through behavior-based practices. He is a regular speaker at QSE’s Behavioral Safety Now conference, on topics such as “How a Behavior-Based Safety (BBS) Process Can Drift Off-Track Over Time and How to Reboot.” Tom is a co-author of Quality, Behavior, and the Bottom Line: The Human Side of Quality Improvement, a book describing how to expand the principles and practices of behavior-based safety to quality.