How a BBS Process Can Drift Off-Track Over Time and How to Reboot

Workshop 6

Date: Tuesday, October 9, 2022
Time: 1:00 p.m. – 5:00 p.m.
Location: TBA

Tom Werner
Senior Consultant
Quality Safety Edge
JP Martinez
Senior International Consultant
Quality Safety Edge


Behavior-Based Safety processes are sophisticated initiatives with numerous key elements that include voluntary observations, observation checklists, one or more steering committees, observation data analysis, individual and group recognition for observers, safety action plans for improvement of safe behavior, and so forth. Typically, during initial start-up, a BBS process is carefully designed and implemented according to behavioral principles and local needs.

However, given the number and complexity of the key BBS elements, it is possible that, over time, these elements may drift away from their original design. This can lead to reduced participation and fewer observations, frustration among steering committee members, and a suboptimal effect on safe behavior.   

The purpose of this workshop is to describe common ways that BBS process can drift and why they happen, approaches for reinvigorating and rebooting a BBS process, and examples of BBS rebooting plans.

Participants will learn how to assess their BBS process to identify specific elements that may have drifted, how to determine if their BBS process needs a minor or major reboot, and how to design a BBS rebooting plan.

Tom Werner is a Senior Consultant at Quality Safety Edge with over 30 years’ experience in applying behavioral practices in work. Tom’s recent projects include the implementation of Behavior Based Safety processes in FirstEnergy nuclear power plants and in Cargill cocoa and chocolate plants. Tom also assisted CB&I in improving the nuclear safety culture of a nuclear fabrication plant.

JP Martinez is a Senior International Consultant with Quality Safety Edge. He has successfully designed, implemented, and evaluated safety and quality behavioral improvement systems in a wide variety of organizational settings. His industry/field experience includes the petrochemical industry, power generation, manufacturing, the medical industry, human services, electric and gas utility, and multiple types of heavy industry. He has worked with such clients as Kuwait Oil Company, Tasnee National Industrialization Company, BP, Archer Daniels Midland, Phifer, Consumer’s Energy, First Energy, and the Kellogg Company. JP specializes in the integration of behavioral technology with Lean Six Sigma, Operational Excellence, and World Class Manufacturing systems, emphasizing a data-driven approach to behavioral change.